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Return policy
We want you to love your purchase! If for any reason you’re not satisfied, please review our return and refund policy below.
Eligibility for Returns
To qualify for a return, items must be unused, unworn, and in the same condition that you received them, with original tags and packaging intact.
Return Window
You have 30 days from the date of delivery to request a return or exchange.
Non-Returnable Items
- Items marked “Final Sale”
- Underwear, swimwear, or personal care items
- Gift cards
Return Process
- Email us at cnabing@outlook.com with your order number and reason for return.
- Our team will provide the return address and instructions.
- Once we receive and inspect your item, we’ll notify you of the approval or rejection of your refund.
Refunds
If approved, refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us before returning your product.
Shipping Costs
Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.